Legal
Privacy Policy.
This policy explains how Lasting Details handles customer information for shopping, custom printing, delivery, and support.
Information we collect
We collect the details needed to run the store: account information, contact details, shipping addresses, order history, uploaded customization files, support messages, and basic storefront analytics.
How we use it
We use your information to process orders, prepare custom prints, arrange delivery, provide support, prevent fraud, improve the storefront, and send order-related updates.
Payments
Payment details are handled by the configured payment provider. Lasting Details does not store full card numbers on its servers.
Custom artwork
Uploaded artwork is used only to review, print, pack, and support your order. Avoid uploading sensitive personal documents or artwork you do not have permission to print.
Product reviews
If you submit a product review, your chosen name, rating, review text, and approved photo may appear publicly. Your email and order details remain private and are used only for moderation, duplicate prevention, and verified-purchase checks. Do not upload photos containing private information or people who have not agreed to appear.
Gallery and embedded media
Gallery images may include customer spaces only where publication permission has been confirmed. Videos are loaded from approved external providers only after you choose to play them, and those providers may process your device or network information under their own privacy terms.
Data sharing
We share only what is necessary with service providers such as payment processors, delivery partners, email providers, hosting infrastructure, and operational tools.
Your choices
You can request access, correction, or deletion of your account data by contacting support. Some order records may be retained where required for tax, fraud prevention, or legal compliance.
Questions about privacy? Contact us at /contact.